There are some questions that come up more than others when it comes to gambling online so we have developed this FAQ. We cover the main questions but as usual if you have a question that is not answered here please contact us and we will be happy to assist you.
- Are online casinos fair?
As long as you play at reputable casinos you will get a fair game. We suggest always playing at casinos that use a well known software provider and always researching a casino before you play.
- Is online gambling legal?
The legality of online gaming depends on where you live. Some countries such as the UK have totally legalized online gaming while others such as the USA have tried to limit gaming on the Internet. You should check with your local jurisdiction before you play online.
- Is it safe to use my credit card at online casinos?
Yes, all reputable online casinos use the latest encryption methods which is the same technology used by banks and other online shops.
- What sort of games can I play online?
Virtually every game that you would find in a land-based casino you will find online. The only difference is that the slots will in most cases be different - this is due to the fact that many of the land-based gaming companies such as WMS Gaming and Aristocrat have not released their games online.
- Why can I not just withdraw my welcome bonus?
All casino now have some sort of wagering requirement attached to bonuses. This makes it possible for them to give out bonuses. If you could just withdraw the bonus cash the casinos would go broke quickly.
- Where can I play Wheel of Fortune online?
IGT own Wagerworks which is an online casino software company. Games such as Wheel of Fortune are now available online with the only catch being that players from the USA, Canada and Australia cannot play.
- Can I play for free?
Yes, all online casinos feature a Guest Mode where you can try out the games for free. Obviously you cannot win anything but it can be fun.
- What happens if I get disconnected in the middle of a game?
This does happen from time to time so the casinos are prepared for this. If you get disconnected you will find that your last bet is restored when you next login to the casino.
- How will I get paid?
Each online casino will have slightly different payment options but in most cases you can get a bank transfer or a check for your withdrawal. You can also get a transfer to a virtual wallet such as NETeller.
- Do I have to pay taxes on my online casino winnings?
This depends on the tax laws of where you reside. If you normally have to pay taxes on gambling winnings then you will have to pay tax on money won online. We cannot give you detailed advice on this so we suggest asking your accountant or financial advisor.